Next-Generation Digital Service: The Experience of Implementing the AI-Sana Program at the Kazakh-American Free University

On December 5, 2025, the Kazakh-American Free University participated in the international conference “Artificial Intelligence and Challenges of the Modern World,” held at the Z. Aldamzhar Kostanay Social and Technical University.

The forum brought together scientists, researchers, and representatives of educational organizations from Kazakhstan, Malaysia, Indonesia, and Russia, serving as a key platform for discussing contemporary challenges in the field of artificial intelligence.

The Kazakh-American Free University was represented by Yulia Trofimova, Director of the Center for Information Support and Digital Educational Technologies at KAFU.

In her presentation, she discussed the university’s strategic approach to implementing artificial intelligence technologies and the results of implementing the KAFU AI-Sana ecosystem—a next-generation digital service aimed at improving the quality of the educational process, supporting students, and developing digital competencies.

The report covered key areas:

– the level of digital maturity at KAFU and the results of implementing new IT tools;

– the architecture of the KAFU AI-Sana ecosystem, which unites services for applicants, students, faculty, international learners, and library users;

– growth in user activity, including the dynamics of applicants, students, MOOC certificates, and support services;

– the role of KAFU in implementing the state program “AI-Sana,” aimed at developing an AI nation;

– an approach to using local language models to ensure digital sovereignty and accessibility of AI solutions.

Of particular interest were analytical data demonstrating how intelligent services support students in their studies, improve the quality of interaction with the university, and foster a culture of digital skills.

Conference participants noted the practical focus of KAFU’s approach and the high level of integration of AI technologies into the educational process.

The conference became an important scientific platform for exchanging experiences and discussing trends in the development of artificial intelligence. KAFU’s presentation highlighted its role as one of the country’s leading universities in digital transformation and innovation in higher education.

Following the conference, the organizers expressed gratitude to all speakers and participants. Yulia V. Trofimova was presented with commemorative gifts and a certificate for her contribution to the development of artificial intelligence and her active participation in the conference.